Features of CaliberHuman resource is the most valuable asset of the organization. A company may utilize cutting-edge technology to produce its products and create its processes, but without the dexterity, expertise and know-how of the employees, it’ll all go to waste. These people are the most strategic reserves of the company, which is why, the workforce should be provided with a quality of work life for them to settle in the company.
Since the employees are the precious resource of the company, the organization should be flexible enough to cater to the needs of the employees and address their work life issues to gain commitment. Elements described below are relevant to an individual’s quality of work done in the organization.
Physical work environment
The individual enjoys working when one feels safe and secured. The working environment should not pose a threat to the health of the person, giving him or her to stay committed to the organization. An example would be providing clinical check up within the organization’s premises;
Social work environment
The company provides employees a chance to have work life balance such as introducing various company clubs and organizations to nurture the potentials and creative side of the employees. In turn, the individual will take pleasure in working within the organization;
The organization is open to suggestions and comments of the workforce to achieve a mutually beneficial dialogue. Examples are, conducting a communications meeting for the organization and its departments.;
Reward system and benefits
Organizations that offer flexible work time for employees can benefit both parties as individuals enjoy the preferable time for dedicating their efforts at work. Appropriate salaries as well as attractive benefits and rewards to exceptional people at work are some of the key factors of providing motivation to enhance the quality of work done
A quality work life can be done through active association and contribution in group working engagements that is a mutual benefit to the organization and its participants. To enhance the quality of work done, employees need to be empowered and engaged. How will this go about? Employees will be given the authority and responsibility of making decisions without the approval of the immediate supervisor. However, this entails identification of the line of responsibility and authority of the employees so as not to be too burdened and distressed with it. Through this, they are supported and encouraged to utilize their skills, abilities, creativity and knowledge that will move the organization towards its goal, stay on track, and keep up with the competition. With empowerment, employees will be adequately trained, fully participative and involved in key decisions, and are reasonably rewarded. This job-enrichment scheme and high-involvement methodologies are aimed to boost satisfaction and productivity of the workforce.
Disciplines to implement and measure the quality of work done are being engineered in organizations. Management practice such as Total Quality Management (TQM) is geared to ensure the organization consistently meets or exceeds customer requirements. It sets a strong focus on process measurement and controls as a means of continuous improvement. It institutes disciplines such as minimizing total cost by working with a single supplier; eliminating numerical quotas and goals for the workforce and management; establish a dynamic program of education and self-improvement to put everybody in the company to accomplish the transformation. A philosophy called Kaizen, a management concept for incremental and continuous improvement is one of the beliefs behind TQM. The key elements are teamwork, personal discipline, improved morale, quality circles and suggestions for improvement. This is actually applies not only to an organization, but to one’s daily life as well. The key factors of this attitude are the elimination of waste, Kaizen 5-S of good housekeeping, and standardization. Another strategic improvement initiative is the Six Sigma methodology, a rigorous discipline that uses data and analyzes them statistically in measuring and improving the company’s operational performance by identifying and eliminating defects. It strives for perfection in the organization's entire value chain to examine variation and root causes of current performance, with a focus not only on the production floor, but on all key business processes.
To provide a quality work, one should be motivated and yet geared towards continuous improvement.
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